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Mobil Live Feed trouble

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Mobil Live Feed trouble

I have been trying to watch BTN on my computer but ERROR 634 keeps popping up.  I have read all of the other comments and tried everything that everyone else has suggested without suucess.  Ihave tried to talk to someone on the phone but I cannot get through.  It's been 3 hours and now my game is starting and I still can't watch - HELP!