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Missing channels

Many channels are missing from my online programming-by-channel listing for Area Code 94702.

 

Among the missing channels are 2-4, 6-13, 15-17, 19, 22-30, and all those with channel numbers higher than 96.

 

What's going on?

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Official Employee

Re: Missing channels


notpo wrote:

Many channels are missing from my online programming-by-channel listing for Area Code 94702.

 

Among the missing channels are 2-4, 6-13, 15-17, 19, 22-30, and all those with channel numbers higher than 96.

 

What's going on?


Make sure you are using the Comcast Berkeley Digital service area and not Comcast Berkeley Standard.

 

Also, make sure you do not have any filters set to on. If any are highlighted blue, click them again to turn them off.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe