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Microsoft Silverlight

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Microsoft Silverlight

I am trying to watch ondemand on my computer but it keeps telling me that I need to download Micrsoft Silverlight, which I have done about 7 times and it still wont work.  I have a mac, if that helps.  Now what?

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New Poster

Re: Microsoft Silverlight

I've also uninstalled all my versions of it as well.  

Official Employee

Re: Microsoft Silverlight


gparth wrote:

I am trying to watch ondemand on my computer but it keeps telling me that I need to download Micrsoft Silverlight, which I have done about 7 times and it still wont work.  I have a mac, if that helps.  Now what?


Hi all,

 

Completely uninstall Silverlight from your computer. Then download and install Silverlight from the appropriate link below:

 

Silverlight  

 

Follow all the on-screen instructions and then try playing videos again. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Microsoft Silverlight

Thank you Joe...this has fixed the problem!