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Microsoft Silverlight Installation problem

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Microsoft Silverlight Installation problem

This is the message I receive when trying to watch a movie through Xfinity on my MacBook Pro:

 

We have detected a problem with your Microsoft Silverlight installation (Error 525|2105). To fix this problem please uninstall and reinstall Microsoft Silverlight.

 

I have followed the directions with no succesful results.  When I attempt to reinstall Im prompted with a message saying something to the effect of Silverlight is already on my hard drive.  Additionaly I have tried to uninstall as well as remove any plug-ins associate with Silverlight and still no success when reinstalling. 

 

Any suggestions or step by step on how to fix?

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Official Employee

Re: Microsoft Silverlight Installation problem


donval wrote:

This is the message I receive when trying to watch a movie through Xfinity on my MacBook Pro:

 

We have detected a problem with your Microsoft Silverlight installation (Error 525|2105). To fix this problem please uninstall and reinstall Microsoft Silverlight.

 

I have followed the directions with no succesful results.  When I attempt to reinstall Im prompted with a message saying something to the effect of Silverlight is already on my hard drive.  Additionaly I have tried to uninstall as well as remove any plug-ins associate with Silverlight and still no success when reinstalling. 

 

Any suggestions or step by step on how to fix?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Re: Microsoft Silverlight Installation problem

 
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