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Message. Rdk-03005 preparing you channel lineup. Will not connect

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Message. Rdk-03005 preparing you channel lineup. Will not connect

Troubleshooted and keep getting preparing your channel lineup.  Will not connect

message Rdk-03005

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Re: Message. Rdk-03005 preparing you channel lineup. Will not connect

Try 1800comcast and see what they say.

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Re: Message. Rdk-03005 preparing you channel lineup. Will not connect

What kind of box are you trying to connect with? I had this same error with my newest xi5-P wireless box. It would freeze on the same error code and wouldn’t stream live tv. After refreshing my boxes a dozen times and no resolve, I looked on my router and saw that MoCa wasn’t enabled. I logged into my router and enabled it and the box immediately kicked in and worked.