Community Forum

LBOSTION----------------Please Read

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Expert

LBOSTION----------------Please Read

Your post contained personal information.  These are public forums and spammers or hackers can easily harvest that information.  You should never post your phone number, email address, mailing address, account numbers or anything else personally identifiable to you or anyone else.  Your message appears below with the personal information removed.  See the forum guidelines for posting------

 

http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

 


@LBOSTION wrote:

My DVR keeps shutting down and then reloads everything. It"s doing it more and more often.  This morning it was shut down altogether. No time readout or anything but dashes.  I turned it on and the TV read that the Dvr wasn't authorized and I needed to call Comcast.  I unplugged the DVR and plugged it in again and it went through all of the reloading again.  Why is it doing this.  Last week it happened 4 times and so far this week, it's happened 3 times.   xxxxxxxxxxxxx@comcast.net




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Problem Solver

Re: My DVR

I would take it back into the local Customer Walk-in center and exchange it.  As long as nothing else connected to the outlet is doing the same thing.  Mark it up to a failing box.