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Is New DVR Required?

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Frequent Visitor

Is New DVR Required?

I am converting from preferred double play to preferred triple play, and they have sent me a new DVR box.  Is a new DVR really necessary?  I don’t want to lose my saved recordings.

Official Employee

Re: Is New DVR Required?

No, you can return it. Are they both X1 DVR’s?
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Frequent Visitor

Re: Is New DVR Required?

Yes, they are both X1 DVR’s.