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I get Error 900|7005-3322-1107296263 attempting to watch video

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I get Error 900|7005-3322-1107296263 attempting to watch video

I am getting this error message:   "Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 900|7005-3322-1107296263)"  

 

Attempted to watch Young Justice Episode is War.

 

I have included the user device information.  Thanks for your help.

  My Device Information My Zip Code: 98374 My Cable Provider: Not Installed Use Dac: False My Conroller ID: 186 My Map ID: 396 My Persona ID: 8041 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 67.185.104.17 My operating system: Windows - Undefined My web browser: Chrome 24 - Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.17 (KHTML, Like Gecko) Chrome/24.0.1312.57 Safari/537.17 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (2734 Bytes). Time Information My Clock Time: Sat Feb 09 2013 20:27:40 GMT-0800 (Pacific Standard Time) Server Clock Time: Sat Feb 09 2013 20:27:37 GMT-0800 (Pacific Standard Time)

My Account Information Primary Account: True Provider Codes: Bq, Cd, Bv, B, Bh, Ci, A, Cb, Bm, Bl, Cj, Cc Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
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Official Employee

Re: I get Error 900|7005-3322-1107296263 attempting to watch video


robertcgs wrote:

I am getting this error message:   "Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 900|7005-3322-1107296263)"  

 

Attempted to watch Young Justice Episode is War.

 

I have included the user device information.  Thanks for your help.

  My Device Information My Zip Code: 98374 My Cable Provider: Not Installed Use Dac: False My Conroller ID: 186 My Map ID: 396 My Persona ID: 8041 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 67.185.104.17 My operating system: Windows - Undefined My web browser: Chrome 24 - Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.17 (KHTML, Like Gecko) Chrome/24.0.1312.57 Safari/537.17 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (2734 Bytes). Time Information My Clock Time: Sat Feb 09 2013 20:27:40 GMT-0800 (Pacific Standard Time) Server Clock Time: Sat Feb 09 2013 20:27:37 GMT-0800 (Pacific Standard Time)

My Account Information Primary Account: True Provider Codes: Bq, Cd, Bv, B, Bh, Ci, A, Cb, Bm, Bl, Cj, Cc Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False

Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

New Poster

Re: I get Error 900|7005-3322-1107296263 attempting to watch video

Got the same problem using google chrome. Was able to watch movies and TV shows in the past. 

New Poster

Re: I get Error 900|7005-3322-1107296263 attempting to watch video

i have had the same problem for two days its like anything comcast is hosting wont work but if it says hulu at the bottom it works you guys need to fix this not being able to use the online is a big deal its why i currently switched my provider