Community Forum

High Definition Disappearing

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

High Definition Disappearing

From time to time, the high definition will disappear from all our high def channels and this has been going on for about 5 yrs. now. I know it's not our tv (which is a 4-yr old Samsung) since blu-ray dvds still play fine. So every time this happens, comcast says no outage we know of in your area; we'll send out a tech. Tech checks every thing out & scratches his head & says, I don't know what to tell you. Last time a tech came out, he replaced all the cables coming into the house. Then in a week or so, the high def will come back. (A friend who lives in the area says this happens to her with her sat. dish--she's been with both Dishnet & DirectTV.) Does this happen to anyone else?