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Heartland seasons 1-9 suddenly missing

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New Poster

Heartland seasons 1-9 suddenly missing

We have been making our way through the 10 seasons of Heartland, but suddenly found yesterday that only season 10 was available on demand. What happened?

Official Employee

Re: Heartland seasons 1-9 suddenly missing

Hello mandmwinter, I have tested this on my end and I show all season present for the show "Heartland" on demand. If you do not see this content on your on demand guide please reboot your equipment. 

New Poster

Re: Heartland seasons 1-9 suddenly missing

I have rebooted my comcast cable box as well as my modem, but Heartland has not reappeared in On Demand.  Is it no longer available?

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Official Employee

Re: Heartland seasons 1-9 suddenly missing

Hi phubler, I show that your equipment is offline which is causing your problem. Can you please reboot your cable box one more time so that I can communicate with your equipment? Also, can you please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?