Community Forum

HDHomeRun Prime - Cablecard activation

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

HDHomeRun Prime - Cablecard activation

Like many others on the forum, calling the main number / using the online website have failed me, and they want to roll a truck out, which I don't have time for, so I'm hoping we can get connected to tier 3 or whoever knows how to get it activated without needing to get a tech out here.

 

I have 3 HDHomeRun Prime's, 3 cablecards.

 

I had 1, then added another. About 3 months later, one of them de-auth'd and lost all their channels. Since then, I got another Prime.

 

So 1 is active, the other 2 aren't. I'd like to get the other 2 activate and spent a few hours on the phone trying too, to no avail, so hoping someone here can help.

 

Thanks!