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HBO GO Stopped working

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New Poster

HBO GO Stopped working

Hello, 

 

Since yesterday I am getting "Sorry, there was an error loading this page. Your account has not been charged." and xfinity website says I dont have a subscription.

 

Aready tried the chat customer service and they have been unable to solve the issue.

 

I also searched the forums and found some clues about the UDB or UDD refresh to my account and the representatives say that they already tried that but it has not solved the issue.

 

Pleas help.

New Poster

Re: HBO GO Stopped working

This has been happening to me for 3 years. I've tried to get help with it. You'll never get help with it. Best to give up and change providers if possible.