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Guide keeps appearing on its own.

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Guide keeps appearing on its own.

Guide keeps appearing on its own and I have to press exit for it to go off. I have replaced the batteries and that did not work and it actually happens when I have the batteries removed from the remote.
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Re: Guide keeps appearing on its own.


Joshuaplate wrote:
Guide keeps appearing on its own and I have to press exit for it to go off. I have replaced the batteries and that did not work and it actually happens when I have the batteries removed from the remote.

You may need a tech out, just to ensure that you have a moca filter in place and also to check the signal levels of your XG2, it is way, way out of spec.

I am an Official Comcast Employee.
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