Community Forum

Favorites showing 2 channels instead of 1

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Contributor

Favorites showing 2 channels instead of 1

This is for Salt Lake City feed (I'm in Logan UT)

FNX and KUED are showing up on my favorites as two channels - You can't delete the second - the first is also deleted from the Favorites list then too. 

 

FNX is supposed to be 387, but 1150 showed up now as well.

KUED Create is supposed to be 393 but 1158 showed up as well.

El Rey network was showing up as 2, but the other day the second one went away.

It's a problem with the channels not being separated in the database or something.  This has happened before, and it was fixed.  

More of an annoyance than a real problem.