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Favorite Channels

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Favorite Channels

When will channels 2, 12 and 94 stop appearing in my favorites when I haven't selected them? I'm Rolling Meadows Digital lineup.

Official Employee

Re: Favorite Channels


ellaryk wrote:

When will channels 2, 12 and 94 stop appearing in my favorites when I haven't selected them? I'm Rolling Meadows Digital lineup.


Our favorites feature checks your favorites selections against the rest of the channel lineup, and adds other channels that have the same call signs to your favorites as well. We do this so that you can identify all of the channels, including HD channels, where you can watch your favorite shows.

Some lineups actually have network channels (including CBS, NBC, etc) on 3 - 4 different stations, which would make a favorites list look repetitive. Unfortunately right now, there's no way to "un-favorite" one without the other(s).

 

We're working on making this feature more customizable in the future.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe