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Error msg. 525/6002

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Error msg. 525/6002

I am currently trying to watch The Wire season one episode nine and this error keeps coming up


Sorry, this video is currently unavailable. (Error 525|6002)

Please check back soon.


I have tried all of the recommendations and nothing has worked yet. What should I do next?

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New Poster

Re: Error msg. 525/6002

I am getting it to on HBO's " The Newsroom", 525/6002 This just started on episode 8. Earlier I watched prior episodes they worked just fine.

 I have tried IE firefox and Chrome all the same result.

Official Employee

Re: Error msg. 525/6002

mrdean246: We are having some issues with some videos giving Error 6007 and Error 6002 messages. Please follow this thread for updates:


budone: Same as mentioned above your video should now be working. Please try it again and let me know the results.


Joe Support
Twitter: @XfinityTVJoe