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I have seen many references to this problem throughout the forum many of which are marked as solved, but not a single one that shows how it was solved..... I have spent hours on the phone with tech support, un-plugging and plugging in, tightening cables, and so on, with no solution. Would really be awesome if someone who has solved this mystery could chime in with how to fix this. Currently using Tivo boxes (5 of them to be exact) and all have this problem. VOD worked fine until I switched packages last month, but I'm being told that's not the problem either. Any help would be great!