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Error code 4102

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Error code 4102

I am receiving error code 4102 while trying to watch a tv show online. It says that too many people ion my househould are streaming t once, but no one is currently streaming anything.

New Poster

Re: Error code 4102

I am also experiencing Error Code 4102 Video Platform Issue intermittently with Error 1101 Video Access Issue.  I don't have anything else streaming.  I have Managed My Devices and there is nothing else on there and nothing else streaming.  This is all related to Dexter Season 8, Episode 3.  And show up on the xfinity website and also on the app on my iPad.  These errors are intermittent with other Dexter episodes too, but some play, but not all of the time.  What is up????

New Poster

Re: Error code 4102

I called Comcast and they said it is a wide spread problem that engineering is investigating the problem. 

New Poster

Re: Error code 4102

Thanks because when I called Comcast, I kept getting kicked around and got no information.  Glad it's not just me.  I was starting to lose my mind!!!

New Poster

Re: Error code 4102

It is happening to me it is so annoying😡