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Error 4103

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Error 4103

When I try to watch xfinity tv, it will not let me. It says Error 4103. How do I fix this?

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Official Employee

Re: Error 4103


djachter wrote:

When I try to watch xfinity tv, it will not let me. It says Error 4103. How do I fix this?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Error 4103

I have error 4103 when trying to watch online

 

My Device Information My Zip Code: 02151 My Cable Provider: Recommended By Comcast Use Dac: True My Conroller ID: 161 My Map ID: 48 My Persona ID: 11284 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 71.192.67.238 My operating system: Windows - Undefined My web browser: Chrome 34 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/34.0.1847.131 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.30214.0 My Flash version: 13.0.0 Javascript: Enabled Cookies: Enabled (2151 Bytes). Time Information My Clock Time: Mon May 05 2014 23:26:21 GMT-0400 (Eastern Daylight Time) Server Clock Time: Mon May 05 2014 23:25:44 GMT-0400 (Eastern Daylight Time)

My Account Information In Home Authenticated: True Primary Account: True Provider Codes: S, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Dd, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Jg, Gf, Bu, By, Em, Bs, At, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fh, Ef, Fd, Do, Fy, Is, Au, Ew, Ed, B, Go, Dj, De, Ei, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, E, Eb, Bz, Jj, Co, Ir, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Cz, Cr, C, Br, Fe, N, Ex, Ga, Fw, Fz, Bx, Dw, Bb, Bc, Fn, Ff, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Bk, Er, Fv, Dy, Cj, Bo, Dn, Ft, Bq, G, Jk, Aw, Je, Dc, Jl, Dl, Da, Im, Iz, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dk, Dq, Fg, Cm, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
New Poster

Re: Error 4103

Getting Error 4103 after watching many other videos, now they won't play at all.  WHY?

 

Video URL:  http://xfinitytv.comcast.net/watch/Mystery-Diners/5619030320393114112/240678467552/Charitable-Donati...

 

My Device Information My Zip Code: 87111 My Cable Provider: Unknown Use Dac: False My Conroller ID: 33 My Map ID: 5 My Persona ID: 9833 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 98.230.192.251 My operating system: Mac - Undefined My web browser: Safari 7 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.75.14 (KHTML, Like Gecko) Version/7.0.3 Safari/537.75.14 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.10516.0 My Flash version: 13.0.0 Javascript: Enabled Cookies: Enabled (2508 Bytes). Time Information My Clock Time: Mon May 05 2014 21:35:41 GMT-0600 (MDT) Server Clock Time: Mon May 05 2014 21:35:18 GMT-0600 (MDT)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: S, Gt, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Gf, Bu, By, Em, Bs, At, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, It, Ez, Dx, Gk, Fh, Fd, Do, Fy, Is, Au, Ew, Ed, B, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, Eb, Bz, Jj, Co, Ir, Gh, Jc, Gn, Dp, Gg, Gl, Dh, En, Gp, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Cz, Ia, Br, Fe, N, Ex, Ga, Fw, Fz, Bx, Dw, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Er, Fv, Dy, Cj, Bo, Dn, Ft, Bq, Jk, Aw, Je, Dc, Jl, Da, Im, Iz, Fq, Fl, Bv, El, Di, Fu, Cx, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
Frequent Visitor

Re: Error 4103

Nevermind....