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Error 11700

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Error 11700

Hoping ComcastZach reads this. After several hours on the phone and a promised call back that I did not get I still cannot use XFinity stream on my computer because of the dreaded "device limit"; error 11700. I have only on device using the stream. I need the account

deprovisioned.. Help

Official Employee

Re: Error 11700

Hi wejer46, I can help look into this error code. What type of device are you using?  

 

Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.