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Error 1106 when watching Starz on line

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New Poster

Error 1106 when watching Starz on line

I received an error 1106 in the middle of watching an online Starz movie. I cannot find any reference to this error.

 

This is after a re-installation of Silverlight. I believe I had error 1001 previous to this error, and the website directed me to uninstall Silverlight, and then re-install it, which I did.

 

Now, I have error 1106.

 

The text for both videos is the same with the exception of the error number:

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 1xxx)

Please check back soon.

 

Any help is appreciated.

Tags (1)
Official Employee

Re: Error 1106 when watching Starz on line


jsrfo wrote:

I received an error 1106 in the middle of watching an online Starz movie. I cannot find any reference to this error.

 

This is after a re-installation of Silverlight. I believe I had error 1001 previous to this error, and the website directed me to uninstall Silverlight, and then re-install it, which I did.

 

Now, I have error 1106.

 

The text for both videos is the same with the exception of the error number:

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 1xxx)

Please check back soon.

 

Any help is appreciated.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Error 1106 when watching Starz on line

I have been recieving the same error message. Here is the copy of the page requested.

My Zip Code:20032My Cable Provider:Comcast Washington DigitalMy myDVR Manager Status:ActivatedMy Set Top Box NamesVR 1My Queue setup:TrueFacebook Queue Syncing:FalseFacebook Connect:FalseMy public IP address:63.255.24.6My operating system:Mac - UndefinedMy web browser:Safari 5.1 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_4) AppleWebKit/534.56.5 (KHTML, Like Gecko) Version/5.1.6 Safari/534.56.5My system typeesktop Computer Or Other DeviceMy Move player version:Not InstalledMy Silverlight version:4.1.10111.0My flash version:11.2 R202Javascript:EnabledCookies:Enabled

Official Employee

Re: Error 1106 when watching Starz on line


roxy_nunally5 wrote:

I have been recieving the same error message. Here is the copy of the page requested.

My Zip Code:20032My Cable Provider:Comcast Washington DigitalMy myDVR Manager Status:ActivatedMy Set Top Box NamesVR 1My Queue setup:TrueFacebook Queue Syncing:FalseFacebook Connect:FalseMy public IP address:63.255.24.6My operating system:Mac - UndefinedMy web browser:Safari 5.1 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_4) AppleWebKit/534.56.5 (KHTML, Like Gecko) Version/5.1.6 Safari/534.56.5My system typeesktop Computer Or Other DeviceMy Move player version:Not InstalledMy Silverlight version:4.1.10111.0My flash version:11.2 R202Javascript:EnabledCookies:Enabled


Please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Error 1106 when watching HBO on line

My Device Information My Zip Code: 93705 My Cable Provider: Recommended by Comcast My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 67.182.114.4 My operating system: Windows - Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/2; .NET4.0C) My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: Unknown My flash version: 11.5 r502 Javascript: enabled Cookies: Enabled (3289 Bytes) Time Information My Clock Time: Sun Dec 16 07:10:24 PST 2012 Server Clock Time: Sun Dec 16 07:10:18 PST 2012

My Account Information Primary Account: False Provider Codes: bq, ce, cd, cf, cu, bv, b, bw, d, al, a, bu, by, cn, bs, at, ct, cb, ch, cs, cv, bm, co, bl, bo, j, cc, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
Official Employee

Re: Error 1106 when watching HBO on line


rjmercier58 wrote:

My Device Information My Zip Code: 93705 My Cable Provider: Recommended by Comcast My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 67.182.114.4 My operating system: Windows - Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/2; .NET4.0C) My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: Unknown My flash version: 11.5 r502 Javascript: enabled Cookies: Enabled (3289 Bytes) Time Information My Clock Time: Sun Dec 16 07:10:24 PST 2012 Server Clock Time: Sun Dec 16 07:10:18 PST 2012

My Account Information Primary Account: False Provider Codes: bq, ce, cd, cf, cu, bv, b, bw, d, al, a, bu, by, cn, bs, at, ct, cb, ch, cs, cv, bm, co, bl, bo, j, cc, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False

Completely uninstall Silverlight from your computer. Then download and install Silverlight from the appropriate link below:

 

Windows users 

 

Follow all the on-screen instructions and then try playing videos again. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Error 1106 when watching Starz on line

I've been having the same problem! It occurs when I watch movies OnDemand (on my pc), and when I try to watch live television (on pc). I search for "Comcast error 1106" and there are no answers anywhere. I know it's not my internet modem because it's brand new. My pc shouldn't be the problem, because I connect to everything else without a flaw.

Regular Visitor

Re: Error 1106 when watching Starz on line

I like your Website when it works but it's very buggie at times. It needs to be revamped. I watch all my TV through my PC on your site.

 

What do I do to solve error 1106. I also see 1102. I am also having another irritating errror. 900 3315 1000058

 

Some shows work fine but some fall a lot. Happens the most on Food Network, USA Scifi and TNT.

 

Any fix for this issue? Appreciate any help with this.

 

I'm getting very tired of all the errors on your site.

New Poster

Re: Error 1106 when watching Starz on line

The requested "device information' in response to "1106" error while watching an online Starz video.

 

My Device Information

My Zip Code:
95661
My Cable Provider:
Recommended by Comcast
Use Dac:
true
My Conroller ID:
176
My Map ID:
152
My Persona ID:
28466
My myDVR Manager Status:
activated
My Set Top Box Names:
DVR 1
My Watchlist setup:
false
Facebook Watchlist Syncing:
Facebook Connect:
My public IP address:
2601:204:cb00:fcd5:197c:ca98:d927:d083
My operating system:
Windows - rv:42.0
My web browser:
Firefox 42 - Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
My system type:
Desktop computer or other device
My Silverlight version:
5.1.40728.0
My Flash version:
19.0.0
Javascript:
enabled
Cookies:
Enabled (2212 Bytes).

Time Information

My Clock Time:
Sun Dec 06 2015 19:23:16 GMT-0800 (Pacific Standard Time)
Server Clock Time:
Sun Dec 06 2015 19:23:15 GMT-0800 (Pacific Standard Time)

My Account Information

In Home Authenticated:
false
Primary Account:
true
Provider Codes:
s, jt, du, cy, fk, kf, ep, eq, hc, dm, cq, hb, eu, ey, ee, fm, u, gz, fc, eh, bt, ca, gi, ja, bw, gf, bu, by, bs, at, em, kg, bl, ix, gd, fo, bp, gw, gr, iy, jy, k, dg, dt, bn, ha, bi, bj, ki, ka, ce, it, ez, dx, gk, fh, ef, fd, do, fy, jo, ju, is, au, ew, ed, b, go, dj, de, kb, ei, h, fa, ci, a, fx, gq, cp, jf, cw, ge, ea, cb, e, eb, bz, jj, co, jr, gh, jc, gn, dp, gg, gl, dh, f, m, en, gp, fi, cd, cf, fb, ar, cg, df, cu, ir, jq, ia, c, br, fe, n, ex, jv, ga, fw, ke, fz, o, bx, fn, ff, jm, dv, fs, ct, cs, kh, et, cv, gv, fr, db, dr, bm, jb, gm, er, fv, dy, cj, bo, dn, ft, el, bq, kd, jk, aw, je, dc, jl, jw, jn, da, im, iz, fq, fl, gs, bv, di, fu, cx, dq, fg, cm, fp, ds, eo, gx, d, y, es, gj, ev, ht, gc, fj, cn, ch, gb, hs, eg, kc, cc, ji
Internet Subscriber:
true
Cable TV Subscriber:
true
Voice Subscriber:
true
New Poster

Re: Error 1106 when watching Starz on line

Same code here too, has been happing a lot, every 10 to 15 min when trying to watch anything, also getting 8012 and other error codes for HBO as well. Not sure why Unknowns are listed, I will add in right info in () brackets.

 

http://xfinitytv.comcast.net/watch/The-Iron-Giant/6462374365852266112/572704323662/The-Iron-Giant/vi...

 

My Device Information

My Zip Code:
Unknown (77489)
My Cable Provider:
Unknown (comcast)
Use Dac:
False
My Conroller ID:
42
My Map ID:
2
My Persona ID:
7296
My myDVR Manager Status:
Not Installed
My Set Top Box Names:
Not Installed
My Watchlist setup:
True
Facebook Watchlist Syncing:
Facebook Connect:
My public IP address:
2601:2c5:C301:C50:80d2:8d24:B4bc:427c
My operating system:
Windows - Undefined (windowsXpro 64bit)
My web browser:
Chrome 47 - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/47.0.2526.106 Safari/537.36
My system type:
Desktop Computer Or Other Device
My Silverlight version:
Unknown (ver 5)
My Flash version:
20.0.0
Javascript:
Enabled
Cookies:
Enabled (1539 Bytes).

Time Information

My Clock Time:
Thu Dec 17 2015 04:58:43 GMT-0600 (Central Standard Time)
Server Clock Time:
Thu Dec 17 2015 04:58:39 GMT-0600 (Central Standard Time)

My Account Information

In Home Authenticated:
False
Primary Account:
True
Provider Codes:
Jt, Cy, Ix, Iy, It, B, A, Jj, Ir, Cj, Jk, Jl, Gx, D, Ji
Internet Subscriber:
True
Cable TV Subscriber:
True
Voice Subscriber:
False

 

Official Employee

Re: Error 1106 when watching Starz on line

closing old thread

Official Employee

Re: Error 1106 when watching Starz on line

Hi jlind,  It means an interruption occurs when connecting to the data server which causes the video to stop until refreshed. I am not showing you are subscribed with starz, are you experiencing this with other channels?

 

Thank you