Community Forum

Digital Economy Service missing some stations

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Digital Economy Service missing some stations

I see the Food Network is gone and some others.

Where do I find what I have?

Digital Economy Service for 21901

Gold Problem Solver

Re: Digital Economy Service missing some stations

Check your recent bills for a note about changes in your channel lineup. In South-Central PA, my April bill for Digital Economy TV service (other tiers may be affected as well) included this:

 

Xfinity TV Changes Effective May 9, 2018: The Weather Channel will only be available on Expanded Basic, Family Tier and new Sports & News tier; Cartoon Network will only be available on Digital Preferred and new Kids & Family tier; Disney Channel will only be available on Expanded Basic, Family Tier and Kids & Family tier; TruTV will only be available on Expanded Basic; Food Network will only be available on Expanded Basic, Family Tier, and new Entertainment tier.

Why? See http://forums.xfinity.com/t5/Channels-and-Programming/Complaint/m-p/3089427#M93419.

 

Comcast may have your lineup online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. Service Centers and Xfinity Stores should have printed channel lineups. Check locations and hours at http://www.xfinity.com/support/service-center-locations/ to pick one up, or call Customer Service at 1-800-Comcast and have them send a lineup to you. Expect all of those to have gross errors.