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Devices suddenly not working after I complained.

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Devices suddenly not working after I complained.

Tivo roamio and premire suddenly not getting on demand. I have also a x1 box. Also in account app under devices the two tivo boxes are not the same serial numbers as they were ONLY 2 days ago. My patience with this company is at the end. I am not under a contract and I have had nothing but disrespectful people who have lied and hung up and then I believe this on purpose. For 260 dollars a month I expect better. It does not even show the online chats or multiple phone calls scalls I made under activity since the 23. And it's the 30th.
Official Employee

Re: Devices suddenly not working after I complained.


Hi sherryleigh, I can assist you with getting your cable concerns. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcatsAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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