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Decomisioning old computers from Xfinity on the go

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Decomisioning old computers from Xfinity on the go

I recently purchased a new PC.  I went to log into the Xfinity on the Go website so I could access my DVR from the new PC.  I received a login error message and a phone number to call.  I called the number and spoke to the rep.  I told her my assumption was that I needed to unregister some older devices and that perhaps I bumped up against the max device limit allowed per account.  She confirmed my thought and said I had something like 40 devices registered with Xfinity on the Go.  This is way more machines than we have in the house :-).

 

I mentioned that the Xfinity site asks me to login again every month or so and seems to go through the process of adding my machine to the account even though I've added the machine numerous times previously.  So the software must be assuming every time I add a machine it's a new machine and not an existing machine.  They really should use a unique identifier like a MAC address to see if the machine being added is in fact a new machine or one that has been added previously.

 

So my question is, can I manage the list of machines registerd to my Xfinity account myself?  I can't seem to find it anywhere.  The tech sent me a link to an article she thought could help but it didn't.  I'd really like to be able to manage my registered machines myself with an online tool of some kind.

 

Any help appreciated.

--ryan