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Deceptive messages

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Deceptive messages

I get a message taht says a channel is "Included with Supscription". To me that means that I should be able to watch it, but I'm told I cannot. this seems deceitful and a case of false advertising. I bet there is a lawyer who would love to take this to court.

Valued Contributor

Re: Deceptive messages

 


petersonjk88 wrote:

I get a message taht says a channel is "Included with Supscription". To me that means that I should be able to watch it, but I'm told I cannot. this seems deceitful and a case of false advertising. I bet there is a lawyer who would love to take this to court.


It's included IF you have a subscription to it. What level of service do you subscribe to, and is this channel part of that level?

Official Employee

Re: Deceptive messages

Hi, petersonjk88. As studolgon pointed out, "free or included with subscription" means you would only have access to the content/channel in question if it's part of your subscribed cable service. What channel did you encounter this message on?