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DVR stuttering when playing back on one tv

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Frequent Visitor

DVR stuttering when playing back on one tv

I just installed a new tv and added a connector to the coax coming out of the wall. This cable had not previously been used.

The signal, picture etc is fine for live TV, but when I try to play back recodings, they stutter, ie stop and start so much that they are unwatchable. The replay is fine on my other two tvs.

Any ideas on what could be causing this problem? Could it be the HDMI cable from the cable box to the TV? A bad connection? But if so why is live TV perfect?

Help!

Regular Visitor

Re: DVR stuttering when playing back on one tv

I had this exact problem. Traded in for new box, same problem, so switched for new coaxial and dvr is now fine. It might be loose or coaxial bad

Expert

Re: DVR stuttering when playing back on one tv


@napatow04 wrote:

I had this exact problem. Traded in for new box, same problem, so switched for new coaxial and dvr is now fine. It might be loose or coaxial bad


sounds like a splitter is in place that does not work with your MoCA signals used between set top boxes.



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Official Employee

Re: DVR stuttering when playing back on one tv


@riches2000 wrote:

I just installed a new tv and added a connector to the coax coming out of the wall. This cable had not previously been used.

The signal, picture etc is fine for live TV, but when I try to play back recodings, they stutter, ie stop and start so much that they are unwatchable. The replay is fine on my other two tvs.

Any ideas on what could be causing this problem? Could it be the HDMI cable from the cable box to the TV? A bad connection? But if so why is live TV perfect?

Help!


The Comcast email address that you logged into the forums with has no equipment attached/listed. If you PM me with your account information I can take a look

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Frequent Visitor

Re: DVR stuttering when playing back on one tv

No splitters are involved, so I am afraid that doesn't apply. Thanks anyway.

Frequent Visitor

Re: DVR stuttering when playing back on one tv

Unfortunately coax was buried in wall when house built, so I hope it is not that. 

Regular Visitor

Re: DVR stuttering when playing back on one tv

You mean an HDMI splitter?

Official Employee

Re: DVR stuttering when playing back on one tv

Which box is it? Everything that can be looked at remotely, looks solid.
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Frequent Visitor

Re: DVR stuttering when playing back on one tv

Hi
It is a small hd box. I am out of town today but I will send you the model number on my return.
Frequent Visitor

Re: DVR stuttering when playing back on one tv

Sorry fpr the delay. The box going to the Tv is Model number PR150BNM. Is that the culprit?


@ComcastAndrew wrote:
Which box is it? Everything that can be looked at remotely, looks solid.

 

Frequent Visitor

Re: DVR stuttering when playing back on one tv

Turns out that it was a bad connection. Simple.