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Have trouble replaying recorded programs on the DVR while watching online from the website. Images jump every few seconds, sound is smooth. Internet speed not a problem. Will appreciate explanations and a solution, gotten worse lately. Thanks!!
Does is look like this? https://vid.me/x9r7
If so, this seems like it is happening to more people lately.
Send feedback either through the Xfinity TV app (Menu - Gear Icon (settings) - Help - Feedback) or through the XTV web portal (https://xtv.comcast.net/) (FEEDBACK link on lower left of page), and tell them about the stuttering and pixelation issue. Make sure you tell them what show(s) it was happening on. Otherwise, I don't think the forums will get much attention.
The more people that complain through the app with negative feedback, maybe they will fix the problems.