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I have a Scientific Atlanta Explorer 8300HD box and your website tells me that DVR Manager is available in my area. However, when I go online to set is up, it also tells me that it cannot find a compatible box in my account.
The majority of SA or Cisco boxes are not compatible with dvr manager. That functionality is just beginning in select markets that have those boxes. In those particular markets you need to have the anyroomdvr set up for it to work. FYI all it lets you do is set a recording from your pc or mobile device or change the channel. I think most people think its more than it is..
this is an ongoing thread on the comcast blog. Scroll down to the q&a they give info on whats coming where for your market.