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Comcast You Almost Had It 100% Correct-Please Correct This Channel After Channel Lineup Change

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Official Employee

Re: Comcast You Almost Had It 100% Correct-Please Correct This Channel After Channel Lineup Change

Hello Mark34431.  We're sorry to learn this is channel is not coming through correctly for you. I can assist with submitted a ticket to our Advanced Repair group to work on getting this fixed for you. Please send me a private message and include your full name, service address, and account number so I can assist you. 

Contributor

Comcast You Almost Had It 100% Correct-Please Correct This Channel After Channel Lineup Change

Dunnellon, Florida. Zip 34431

 

Ch 1009 ABC(Orlando) WFTV- Issue, no picture/no sound, channel marked as HD

It is a SD channel FYI Ch 20 ABC(Orlando) OLD Lineup

 

My view lineup while logged into my account is another story, IT IS A MESS! 

 

I will say this, kudos to Comcast/TiVo for an almost perfect new lineup. Comcast mods please see if you can get engineering to fix ch 20/1009. Thanks

Netgear C7000-100NAS/Netgear EX7300-100NAS/(2) Linksys RE6700/1-VoIP/TiVo Bolt+/(2) TiVo Mini VOX