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Channel Selection

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Channel Selection

Recently changed the plan around on account. Lady said we would get 100+ channels and internet for 54.96 a month. We do not have all those channels and added Starz tonight for 12.00 extra dollars. Just wanted to check and see what we need to do.

Official Employee

Re: Channel Selection

Hi bcarman15! I can help look into your billing concerns. In order to review your account I will need to gather some information through private message.To send a private message click on my name "ComcastChe", then click private message me.Please verify the first and last name of the account holder, and the street address associated with your services.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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