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Captions

How do I turn captions off on my TV screen?

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How do I turn off captions?

Can I use my remote to turn captions off? If so, how?

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Expert

Re: Captions


VAK2 wrote:

How do I turn captions off on my TV screen?


on the voice remote say "caption"  or hit 'down' button and navigate to the 3 dot cluster on the left side (the 3rd is CC) and hit the OK button.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: How do I turn off captions?

Hi VAK2, to turn off the "closed caption" feature please press the down arrow on your remote and then scroll to the left to "CC" and press the "OK" button. You can also go to menu and click on "settings" or the gear icon then scroll down to "Device settings" there you will find the "closed caption" option please click "OK" to turn it off. 

Expert

Re: How do I turn off captions?

adding... if voice remote is available say 'caption' (will toggle from on to off or vice versa)


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.