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Can't use the app on iphone

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Can't use the app on iphone

the app works and it will display name of box on the tv screen but I cant turn channels or watch on-demand, when I click either of these buttons(any movie) it says Sorry! an Error occurred during this request. was working fine untill a few days ago. also when I try the same thing on the comcast web site it gives me a different error that says This Program is not available.(on any movie or show)