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Can't steam via Xfinity online subscription needed

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Can't steam via Xfinity online subscription needed

 

 I am trying to stream online on my laptop. And I continue to get a need subscription message. I am trying to watch channels that I currently have available on my TV package. History channel, ESPN etc. 

 

 

I have Business class internet for my home office. I also have residential cable service. These are two separate accounts. I am pretty sure this is what is causing my stream issue, but not 100% certain. 

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Official Employee

Re: Can't steam via Xfinity online subscription needed


Timmy503 wrote:

 

 I am trying to stream online on my laptop. And I continue to get a need subscription message. I am trying to watch channels that I currently have available on my TV package. History channel, ESPN etc. 

 

 

I have Business class internet for my home office. I also have residential cable service. These are two separate accounts. I am pretty sure this is what is causing my stream issue, but not 100% certain. 


Can you please private message me both account numbers so I can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Regular Visitor

Re: Can't steam via Xfinity online subscription needed

PM sent. 

 

thanks

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Re: Can't steam via Xfinity online subscription needed

oops PM'ed you from my wifes account