Community Forum

Can't sign in on TV section of Xfinity

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Can't sign in on TV section of Xfinity

I am signed in on the home page, but when I go to the TV tab I am not signed in and it won't let me sign in. I cannot watch any of the premium channel shows because they are locked and no matter how hard I try I cannot sign in on the TV section of the Xfinity site. It worked before with no problem and then all of a sudden it would not let me sign in.

Silver Problem Solver

Re: Can't sign in on TV section of Xfinity

have you tried signing out restart sign back in?

Problem Solver

Re: Can't sign in on TV section of Xfinity

Have you tried another browser and/or computer to see if it works there?

New Poster

Re: Can't sign in on TV section of Xfinity

I've had the same issue as well. I've tried using firefox instead of IE but to no avail. Not sure if there's some sort of bug but included with the inability to sign in, except for the featured tile, no other tiles have pictures and if I am to click on anything to watch it, it remains stuck on the obtaining authorization screen.

New Poster

Re: Can't sign in on TV section of Xfinity

I am having tis same issue. When i click on "Sign In", the page just refreshes and does not take me to the sign on page. This has been happening for a month now, and it is very frustrating.