First, I was able to stream live TV on my ASUS laptop using https://tv.xfinity.com/listings just last week. I have Blast! Internet and Digital Economy TV. I made a change to just have internet and no TV but did not like it and asked to be changed back to what I had before. Since they changed it back, I cannot stream live TV on the Xfinity website. When I click on LIVE TV it does not show the channels I get on my TV but only shows STARZ. When I click on the shows there it says I do not subscribe to that channel. (which I do) I spent 2 hours on the phone today and was passed from person to person. When I was on the 5th person they put me on hold and never returned. I have always had pretty good experiences with Comcast until now. From looking at this forum, it looks like many others are having the same issue. Also, as others have indicated, I cannot get to "My Account". It gives an error and says to try later. Please let me know what I should do. I am sure something was dropped when I changed my service and then asked to have it changed back. HELP!!!INTERNET
Digital Economy 100+ Channels
Blast!® Internet Blast!® Internet
Contract discount expires August 31, 2018Show Details
Mchrissie51, let's make sure you're subscribed to the proper channels so you can stream from the website properly. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.