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Box stuck on reboot

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Official Employee

Re: Box stuck on reboot

What's the other box? Try swapping locations of the 2 boxes and see if anything changes. The account that you logged into the forum with shows no equipment attached to it.
New Poster

Box stuck on reboot

Our Xfinity TV box has been stuck on reboot ("BOOT" on the display) for about a week. I've unplugged it several times, but it always goes back. Our other box is working fine. Any ideas?