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Blue screen

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Blue screen

Came home from work today and all I get on my TV is a blue screen.   It is the TV with the DVR; the secondary box works fine.  I can use Netflix on my Roku, so I don't think it's my TV.  Anyone have this problem before?  P.S. I've tried system refresh and reset the box and the "exit exit exit 720".  Thanks

Official Employee

Re: Blue screen

Are you on the proper tv input or tv on Ch3?
When you reboot, does the welcome screen pop up?
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Silver Problem Solver

Re: Blue screen

Did you try reseating the HDMI cable at both ends?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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