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Big Ten Network live streaming problems

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Big Ten Network live streaming problems

Live streaming seems to work OK for ESPN and other sports channels but the Big Ten Network starts streaming and after 5-10 seconds it stops and shows error codes.

watchman-steve
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Official Employee

Re: Big Ten Network live streaming problems


wvsteve wrote:

Live streaming seems to work OK for ESPN and other sports channels but the Big Ten Network starts streaming and after 5-10 seconds it stops and shows error codes.


What error message are you getting when the Big Ten network stops?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Re: Big Ten Network live streaming problems

I can not get the BTN channel (Big Ten Network) to stream online because for some reason it says that a subscription is required.  This is also an issue with a couple other live streaming networks including ESPN deportes and Willow channel,  I have paid for the Sports Entertainment package and these channels work in my TV and have worked online before.  I called customer service and apparently resetting my username did not help since it is still not working.  What is going on?  If this is not fixed soon I will demand a refund or move on to another cable company.  How can your customer service/tech support team have no idea how to fix an issue?!? #ComcastFAIL

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Re: Big Ten Network live streaming problems

Joe. can you please assist me in getting BTN to stop asking me for a subscription when I am already a subscriber.  This channel should also be part of the normal cable package, but I do have the sports package.  I want to view it online.  Thanks