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Appreciate an update from Comcast re BIGTen2Go.
I am sorry but there is no new information at this time.
When any new information comes along, we will update this thread.
Comcast, get your act together. How difficult is it to get BTN2Go? Practically every other provider on planet earth has provided access to their customer. This is one instance of where your the hype from your commercials does not meet the reality of your service offerings.
So, here we are in NOvember, and still no word on when Comcast subscribers will be able to use the BTN2GO app... Ridiculous.
If we are paying the extra $10 a month (sorry, $9.99) for the sports network, then we should have access to use the app.
I do find it interesting that there hasn't been a reply from Comcast/Xfinity on this.
Comcast has to be the least friendly company I have dealt with. What is the deal with BTN2Go? Whay can't you provide it? I have DISH at a second house and have not had the kind of problems I've had with Comcast. Just please provide BTN2Go and make the $200 a month I pay less painfull.
This is one of my BIGGEST complaints about COMCAST. We went through the same sort of thing with the Cinemax App. Now we're going through it with BTN. This is simply unacceptable. I pay enough to expect to get what the other providers are giving for less money. COMCAST-if you're listening---how about the ESPN app too?
I, too, would like to request that Comcast make the content of BTN2GO available to its subscribers. I'm sure the company realizes that its thousands of BTN customers would like the same advantage and accessibility to BTN programming that its competitors now enjoy.
Please let me know what's being done about this. Thanks!
I find it interesting that Comcast has very little to say about this. I have left several voice messages and emails about BTN2GO withabsolutely no response. As someone previously said, we are already paying for the service so what gives. Of course I am sure this won't get a response as well.
I think you just did? comcast will say they will report it to the development team. the app already exists what you want is comcast to give you access to the content in the app.
Comcast needs to get their act together. Really tired of waiting for things like this to come available. If BTN2GO isn't available by the fall, I'll be switching to one of the 3 options that do carry it: Brighthouse, Dish or Direct.
Yes, this hasn't been an issue for other providers. The list of providers that grants access to BTN2Go is:
Bright House Networks, Charter, Cox Communications, DIRECTV, Dish Network and Time Warner Cable.
Which is effecively like saying 'everyone but AT&T and Comcast'.
This isn't a new content provider issue (at least not in the "Why don't I get this channel?" kind of way). Comcast/Xfinity currently carries the Big Ten Network. This is an issue Comcast/Xfinity should have resolved almost 6 months ago. It is simply an issue of Comcast/Xfinity allowing its customers to access via their mobile devices and/or the Internet services for which they are already paying. Comcast/Xfinity is seriously lagging behind other service providers in this regard.
That said, I appreciate any information you can provide and I certainly hope this gets done quickly.
I was wondering the same thing. Official reply from Comcast would be appreciated. Thanks.
Comcast is always working with more and more content providers but there is currently no timetable for BTN2Go compatibility.
I will pass this along as a feature request and will update this thread when I learn more.