Community Forum

Audio issues

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Audio issues

I am experiencing audio dropout in all channels and on demand. It’s happening about every 3 to 5 minutes and usually lasts 2-5 seconds. I’ve read all of the forums and it seems this issue is just being ignored. Is there a fix for audio dropout or not?
Expert

Re: Audio issues


@psmall wrote:
I am experiencing audio dropout in all channels and on demand. It’s happening about every 3 to 5 minutes and usually lasts 2-5 seconds. I’ve read all of the forums and it seems this issue is just being ignored. Is there a fix for audio dropout or not?

on your X1 menu's device settings, audio, what is your HDMI Audio Ouput setting?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).