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Android 4.4.2 Error 3001 Credentials Expired on Xfinity TV to go app

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Regular Visitor

Android 4.4.2 Error 3001 Credentials Expired on Xfinity TV to go app

Just purchased a new Android Mini PC 4.4.2 OS and downloaded TVtogo app. Fires up and plays live CNN and Fox for a few minutes then craps out with a 3001 error, forcing a new log in. I see others have had this issue but no fixes that I've seen. Is there a newer app? mine is version 2.4.2.002.

 

Kinda makes this thing unusable

 

Regards,

Steve

Regular Visitor

Re: Android 4.4.2 Error 3001 Credentials Expired on Xfinity TV to go app

Can someone from Comcast throw a poboy a little love here? Is this a known issue? Certainly it is given other posts on the topic. Is someone working on a fix to the app?

 

 

New Poster

Re: Android 4.4.2 Error 3001 Credentials Expired on Xfinity TV to go app

Make sure that date and time zone settings are correct on your device.

Also try to set 24 hour time format instead of default.