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xfinity tv app won't show me recorded dvr shows

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xfinity tv app won't show me recorded dvr shows

My xfinity tv app ( newly installed - yes the latest) wont show me the option for dvr recorded shows under the saved tab. I have unistalled the app, i have gone to tv to send to icloud and refreshed- what is going on?

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Re: xfinity tv app won't show me recorded dvr shows


Sbaker22 wrote:

My xfinity tv app ( newly installed - yes the latest) wont show me the option for dvr recorded shows under the saved tab. I have unistalled the app, i have gone to tv to send to icloud and refreshed- what is going on?


do you have the x1 entertainment package? The TV's set top boxes do not give the data to the cloud DVR. If you have the X1 system, call 877-896-8678 and ask the representative to add the cloud DVR rate codes for your area. After you accept the terms and conditions, new recordings will also be made in the cloud DVR, too.