. on xfinity stream on ipad when i click play on a show, app closes
making some assumptions here, that you have x1 set top boxes installed and working in your home and your device is on your own home wifi SSID, and that your device is on iOS 12.1.4 or newer. run the app, select the menu 'stack of papers' and scroll to the gear (settings) and touch the icon. are there any devices listed under streaming devices? if so, how many?