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tv go options

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tv go options

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY

Expert

Re: tv go options


@TEALLY85 wrote:

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY


do you mean the Xfinity TV app? Do you have the X1 entertainment system?



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Official Employee

Re: tv go options


@Rustyben wrote:

@TEALLY85 wrote:

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY


do you mean the Xfinity TV app? Do you have the X1 entertainment system?


The XFINITY TV app is available to all XFINITY video subscribers, not just X1.

 

Please select the "Available out of home" filter in Live TV or On Demand to show just the TV Go (anywhere) content.

 

When connected to your in-home XFINITY network, you can watch everything. Out of home, there are some limitations due to contractual restrictions.

 

-ComcastDan


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New Poster

Re: tv go options

I understand that I can't watch out of my home but just realize that when I am home and Comcast is out in my area I still can't watch the things I like. I am home I'm still paying for Comcast services, but since there is and outage I can't watch even on the tv go app "in my home" this is so stupid. Comcast needs to get their act together.
New Poster

Re: tv go options

 I'm trying to watch Real time with Bill Maher from last night, 9/28.  I can get the program from 9/21.  but when I click on the icon for 9/28, I get the message:

 

Some networks only allow their content to be viewed when you are on your home WiFi. Look for TV Go options to watch anywhere, any time. 

 

How do I get TV GO options?

New Poster

Re: tv go options

Tv go options

New Poster

Re: tv go options

Ravens and chargers
New Poster

Re: tv go options

So how do I get my devices to allow me to watch my shows or tv away from my home
Expert

Re: tv go options


@CHPMotor13793 wrote:
So how do I get my devices to allow me to watch my shows or tv away from my home

do you subscribe to the X1 system with set top boxes in the home? if so, you can sign in using your email address and password on the Xfinity stream TV app or the stream TV website.



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New Poster

Re: tv go options

There is no "view out of home" option on the Xfinity live TV app
Expert

Re: tv go options


@STANnBETTY wrote:
There is no "view out of home" option on the Xfinity live TV app

an X1 subscription used with the Xfinity stream TV app (apple and android) will have a menu for 'channels' - in this case TVgo. do you see the list and gategory? do you have the X1 system?



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