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support for the original kindle fire?

Frequent Visitor

support for the original kindle fire?

Are there any plans to add support to the TV app for the original kindle fire?

Expert

Re: support for the original kindle fire?

The answer is most likely NO.

 

 

Expert

Re: support for the original kindle fire?


ken24 wrote:

Are there any plans to add support to the TV app for the original kindle fire?


http://forums.xfinity.com/t5/TV-App/Xfinity-TV-App-Kindle-Fire/m-p/2745418#M1 has an article on that subject. Let us know if successful or not.


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Frequent Visitor

Re: support for the original kindle fire?

The article you posted is the one that prompted my question.  The article states that there is no support for the original Kindle Fire as of May '16.   I want to know if this is permanent or might they add support in the future.

 


Rustyben wrote:

ken24 wrote:

Are there any plans to add support to the TV app for the original kindle fire?


http://forums.xfinity.com/t5/TV-App/Xfinity-TV-App-Kindle-Fire/m-p/2745418#M1 has an article on that subject. Let us know if successful or not.


 

Expert

Re: support for the original kindle fire?


ken24 wrote:

The article you post is the one prompted my question.  The article states that there is no support for the original Kindle Fire as of May '16.   I want to know if this is permanent or might they add support in the future.

 


Rustyben wrote:

ken24 wrote:

Are there any plans to add support to the TV app for the original kindle fire?


http://forums.xfinity.com/t5/TV-App/Xfinity-TV-App-Kindle-Fire/m-p/2745418#M1 has an article on that subject. Let us know if successful or not. 


It appears that the app store knows if your device qualifies. If the device is fully up to date on its firmware, and you can't find the app for your device, it may mean that the device does not meet the minimum requirements to run the X1 TV app.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: support for the original kindle fire?


ken24 wrote:

Are there any plans to add support to the TV app for the original kindle fire?


I'm sorry but the answer is most likely no. Kindle devices need certain capabilities which are not supported by older devices.