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moving

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moving

We will be moving and our new service will not start for a few weeks after our old service ends. Can we access our saved TV shows during this time or do they get deleted?

Expert

Re: moving


inetcnslt wrote:

We will be moving and our new service will not start for a few weeks after our old service ends. Can we access our saved TV shows during this time or do they get deleted?


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: moving

Hi inetcnslt, once the account is disconnected you will loose all access to your recordings.

 

Please let me know if you have any further questions.

 

Thank you