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error code 3329.12007

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error code 3329.12007

keep getting error code 3329.12007 when trying to watch a movie that's free on showtime from my home computer. how do i fix this?

Expert

Re: error code 3329.12007


knthom5 wrote:

keep getting error code 3329.12007 when trying to watch a movie that's free on showtime from my home computer. how do i fix this?


is that code seen inside the smart device app Xfinity Stream TV? or was it the streaming web site? 


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Official Employee

Re: error code 3329.12007

 

Hi knthom5, can you please provide more information on what you're experiencing on your end? Do you get this error while trying to watch the one movie/show, or do you get this error while trying to watch any content online? Have you tried to view the same content from our Xfinity Stream app or on your cable box?