Community Forum

device not found in Xfinity iPad add

New Poster

device not found in Xfinity iPad add

I upgraded to the latest version of the iPad Xfinity app a few months ago and now can't use it to record a program in advance. My DVR is not listed as a device in the app and when I go to Xfinity.com and list my devices, the DVR is shown as "failed". The DVR works fine locally. The old version of the Xfinity iPad app worked.

 

New Poster

Re: device not found in Xfinity iPad add

Have you tried signing out then logging back in?  I was having the same problem (although my DVR wasn't showing as Failed) and the remote app found my DVR again.