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cannot stream tv from my laptop

New Poster

cannot stream tv from my laptop

I am only able to see the purchase movies and i am not abkle to stream live tv from my laptop. how can this be fixed?

Bronze Problem Solver

Re: cannot stream tv from my laptop


flduck561 wrote:

I am only able to see the purchase movies and i am not abkle to stream live tv from my laptop. how can this be fixed?


If you aren't gived the options under the "Live TV" or "Browse" menus other than "Purchases", this usually means you are logging in to an inactive account. Have you moved recently or changed anything with your account?

Expert

Re: cannot stream tv from my laptop

adding.. are you signing in with the username shown on your Apps/my account/account details ?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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