I have a Samsung Galaxy S8 that I am using to watch shows from my DVR or On Demand. Within the last month, the playback now pauses every minute and I have to press play again. It happens on both wifi and 4G data, at home and away. I have uninstalled and redownloaded the app but the problem is still there.
might wish to try another android or apple device or a lap/desktop. might try a full reset of the S8. then reinstall the app.